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The fastest, most efficient way to reach us at marshmallowdream.com is via email below or through our Contact Us page.

email:
monograms@marshmallowdream.com

orders@marshmallowdream.com

phone:
770-405-8777

Shipping Information:

Current FREE SHIPPING offers on orders over $150 apply to a single shipment for domestic delivery in the contiguous United States.  Customers wishing to split ship multiple items will be charged an additional $6.95 for each additional shipment.
 
Orders are shipped via USPS Priority Mail. Express shipping options are available at an additional charge. Detailed shipping charges are outlined in the charts below. Most items should be received within 7-10 business days. Monogrammed items add 3 days. Items noted as Quick Ship* are in stock at our Monogram Studio and available for fast turn-around.

Order Value USPS Priority
Shipping charges
$0.00 - $50.00 $6.95
$50.01 - $100.00 $8.50
$100.01 - $150.00 $9.95
$150.01 - $200.00 $11.75
$200.01 - $400.00 $13.95
$400.01 & up $15.95


Order Value Express Option
$0.00 - $100.00 $25.00
$100.01 - $200.00 $27.00
$200.01 - $300.00 $30.00
$300.01 - $400.00 $34.00
$400.01 & up $36.00


Payment Options:


marshmallowdream.com accepts Visa, Mastercard, American Express.  Residents of Georgia must pay 6% sales tax.

Returns:

At marshmallowdream.com, we are dedicated to choosing high quality, luxury gifts from well-known manufacturers. If you are not 100% satisfied with your purchase, you may return the unused item with tags and original packaging within 30 days of purchase for a full refund of the purchase price (shipping charges are non-refundable). To obtain a Return Authorization, please contact customerservice@marshmallowdream.com and include your name, address, phone number, e-mail address and brief explanation of the problem. If an exchange is desired, please include detail. All returns are handled immediately. Upon inspection of the returned item(s), we have the right of refusal if item has been worn, damaged, etc. Monogrammed items are non-refundable. Please allow up to 30 days for a credit to appear on your billing statement. The returned item(s) should be addressed to:

Attn: RETURNS
marshmallowdream.com
3988 Atlanta Road
Suite 108
Smyrna, GA 30080


Privacy & Security:

Your privacy is very important to us. We do not distribute your personal information to third parties for any purpose. We value your business and take every precaution to protect your personal information as we would our own.

marshmallowdream.com uses industry SSL (Secure Socket Layer) encryption to protect data during transmission. SSL encrypts or scrambles any information sent from you making it virtually impossible to tamper with. SSL ensures the safety of your transaction.

International Orders:

At this time, we kindly request all international customers email us at customerservice@marshmallowdream.com before ordering. Thank you.


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